Logistic Booking coordinator
Position: Logistics Coordinator
Location: Mumbai/Navi Mumbai
Company Overview: Espritco Logistics, a trusted channel partner for DTDC, is dedicated to providing efficient and reliable delivery services. We are expanding our team to enhance our service quality and reach.
Job Summary: We are looking for an organized and detail-oriented Logistics Coordinator to manage the booking and dispatch of parcels. The ideal candidate will coordinate with customers and delivery services to ensure timely and accurate shipment processing.
Key Responsibilities:
Booking and Dispatch:
- Handle booking requests for courier and parcel shipments.
- Coordinate with delivery partners like DTDC to schedule pick-ups and deliveries.
- Ensure all shipments are processed efficiently and according to customer requirements.
Customer Service:
- Communicate with customers to confirm booking details and provide shipment updates.
- Address customer inquiries and resolve any issues related to bookings and deliveries.
Documentation and Tracking:
- Maintain accurate records of all bookings, shipments, and delivery statuses.
- Provide tracking information to customers and ensure all documentation is completed correctly.
Coordination and Communication:
- Liaise with the delivery team to ensure timely pick-ups and deliveries.
- Coordinate with internal departments to address any logistical issues.
Compliance and Safety:
- Ensure all shipments comply with company policies and safety regulations.
- Follow standard operating procedures for handling and dispatching parcels.
Qualifications:
- High school diploma or equivalent.
- Experience in logistics, shipping, or a similar role is preferred.
- Familiarity with booking and tracking systems.
- Proficiency in using Microsoft Office Suite (Word, Excel).
Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Detail-oriented with the ability to manage multiple bookings simultaneously.
- Problem-solving skills and the ability to handle customer inquiries effectively.
Personal Attributes:
- Reliable and punctual.
- Customer-focused with a positive attitude.
- Ability to work well under pressure in a fast-paced environment.
Benefits:
- Competitive salary with performance-based incentives.
- Health and wellness benefits.
- Opportunities for career growth and development.
- Supportive work environment.
How to Apply: Interested candidates are invited to submit their resume and a brief cover letter outlining their relevant experience and why they are a good fit for this role. Please send your application to jobs@espritcomedia.com or whatsapp on6900627047 with the subject line “Logistics Coordinator Application – [Your Name].”
Join Espritco Logistics and be part of a team committed to delivering excellence and enhancing customer satisfaction through reliable logistics solutions.
Sales Executive
Location: Navi Mumbai, Karanjade, Panvel
Job Summary: We are looking for a motivated and experienced Sales Executive to join our team. The ideal candidate will have a strong background in sales, especially within e-commerce and digital marketing sectors. They will be responsible for driving sales, managing online product listings, and utilizing CRM software to maintain customer relationships.
Key Responsibilities:
Lead Generation and Conversion:
- Manage and nurture leads from IndiaMART and other lead generation platforms.
- Identify and qualify potential customers, converting leads into sales.
E-commerce Management:
- Oversee and optimize product listings on e-commerce platforms like Amazon.
- Implement SEO strategies to improve product visibility and drive sales.
- Monitor and analyze product performance, making data-driven adjustments as needed.
Customer Relationship Management:
- Utilize Zoho CRM to manage customer interactions and sales pipelines.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Provide excellent customer service, addressing inquiries and resolving issues promptly.
Sales Strategies and Execution:
- Develop and execute effective sales strategies to achieve sales targets.
- Collaborate with the marketing team to align sales strategies with digital marketing efforts.
- Conduct market research to identify new opportunities and stay updated with industry trends.
Reporting and Analysis:
- Prepare regular sales reports and present insights to management.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 3 years of experience in sales, preferably within the e-commerce sector.
- Proven track record of meeting or exceeding sales targets.
- Experience with CRM software, specifically Zoho CRM.
- Proficiency in managing product listings on e-commerce platforms like Amazon.
- Strong understanding of SEO and digital marketing strategies.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
Skills:
- Strong analytical skills with the ability to interpret sales data and market trends.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and techniques.
- Detail-oriented with excellent organizational skills.
Personal Attributes:
- Highly motivated and results-driven.
- Customer-centric with a strong focus on customer satisfaction.
- Adaptable and able to thrive in a fast-paced environment.
- Innovative thinker with the ability to develop creative sales strategies.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunity for professional growth and development.
- Collaborative and supportive work environment.
- Health and wellness benefits.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. Please send your application to work@espritcomedia.com with the subject line “Sales Executive Application – [Your Name].”
Join Espritco Media and be part of a forward-thinking team that is driving innovation and growth in the e-commerce and digital marketing space!
Delivery Executive
Position: Delivery Executive
Location: Navi Mumbai ,Karanjade, Panvel
Company Overview: Espritco Logistics, a trusted channel partner for DTDC, is dedicated to providing efficient and reliable delivery services. We are expanding our team to enhance our service quality and reach.
Job Summary: We are seeking a dedicated and responsible Delivery Executive to join our logistics team. The ideal candidate will be responsible for picking up and delivering packages promptly while ensuring excellent customer service and maintaining a high level of professionalism.
Key Responsibilities:
Package Delivery:
- Pick up and deliver packages to customers in a timely manner.
- Ensure all deliveries are completed as per schedule and route plan.
Customer Interaction:
- Communicate effectively with customers to provide delivery updates.
- Handle customer inquiries and resolve issues related to deliveries.
Documentation and Reporting:
- Maintain accurate records of deliveries, including recipient information and delivery times.
- Report any delivery issues or discrepancies to the logistics coordinator.
Vehicle Maintenance:
- Ensure the delivery vehicle is well-maintained and clean.
- Report any vehicle issues to the supervisor promptly.
Safety and Compliance:
- Adhere to all safety protocols and traffic regulations.
- Follow company policies and procedures for package handling and delivery.
Qualifications:
- High school diploma or equivalent.
- Valid driver’s license with a clean driving record.
- Proven experience as a delivery executive or similar role is preferred.
- Familiarity with local routes and neighborhoods in Mumbai/Navi Mumbai.
Skills:
- Strong communication and interpersonal skills.
- Excellent time management and organizational skills.
- Ability to work independently and handle multiple deliveries efficiently.
- Basic knowledge of smartphones and GPS for navigation.
Personal Attributes:
- Reliable and punctual.
- Customer-focused with a friendly demeanor.
- Physically fit and able to handle packages of varying sizes and weights.
- Problem-solving skills and a positive attitude.
Benefits:
- Competitive salary with performance-based incentives.
- Health and wellness benefits.
- Opportunities for career growth and development.
- Supportive work environment.
How to Apply: Interested candidates are invited to submit their resume and a brief cover letter outlining their relevant experience and why they are a good fit for this role. Please send your application to jobs@espritcomedia.com or whatsapp on6900627047 with the subject line “Delivery Executive Application – [Your Name].”
Join Espritco Logistics and be part of a team committed to delivering excellence and enhancing customer satisfaction through reliable logistics solutions.